The NYC Building Operator Training program is part of New York City’s OneNYC commitment to reduce greenhouse gas (GHG) emissions 80 percent from 2005 levels by 2050 (80×50). The training improves the skills of operations and maintenance staff working in NYC’s small to mid-sized residential buildings through an overview of critical building systems with an emphasis on preventative maintenance and energy efficiency.  The program is an initiative of the NYC Department of Small Business Services and the NYC Mayor’s Office of Sustainability in partnership with The City University of New York (CUNY), its School of Professional Studies, and the CUNY Institute for Urban Systems’ Building Performance Lab.

The NYC Building Operator Training program can result in energy savings of 5–20% without requiring any major capital expenditures. Over the past decade, operators of many of NYC’s municipal facilities, commercial buildings, and large residential buildings have benefitted from training programs such as Building Operator Certification and 32 BJ’s Green Supers. This program will complement these training options with curriculum geared towards smaller and mid-sized multi-family buildings with multiple sites offering classes throughout the boroughs.

What It Is

The NYC Building Operator Training:

  • Is a 30-hour training for supers, operators, and maintenance staff of small to mid-sized multifamily buildings (5-50 apartment units or between 5,000 to 50,000 gross sq ft).
  • Offers courses at locations throughout the city beginning in 2017.
  • Provides course curriculum materials in Spanish and English.
  • Is offered at NO COST to all eligible participants!
  • For each staff member who completes training, employers can receive up to $700 reimbursement for implementing select energy efficiency project(s)
What it covers

Designed by operations & maintenance (O&M) training experts, the curriculum covers:

  • Building systems, including heating, electrical, and water systems
  • Preventative maintenance of equipment
  • Best practice energy efficiency measures
  • Safety, compliance, and emergency management
Benefits of Training

Even with the best equipment, optimal energy efficiency is not guaranteed without proper training for building staff. The course upgrades the skills of building staff so they can run a better building. Possible benefits of this training include:

  • Reduced building energy costs (estimated 5-20% reduction),
  • Extended lifespan of building equipment,
  • Fewer calls to outside service providers and better management of contracted services,
  • A more comfortable building for tenants, and
  • Better safety, compliance and emergency management protocols
Who Is Eligible

All individuals that manage, operate, and/or have hands-on access to building equipment and systems of small to mid-size multifamily buildings (5-50 apartment units or between 5,000 to 50,000 gross sq ft), including:

  • Maintenance staff
  • Property managers
  • Handymen/women
  • Superintendents
  • Operators
  • Owners

All applications for the program will be considered, but employers that agree to provide a wage gain for their staff in recognition of their newly acquired skills will be prioritized.